Refund policy

Last updated: 27 October 2026.

All plans are non-refundable. This covers Lite, Basic, Pro and any other plan we sell, whether you pay once or by subscription. Once a payment is made, it is not returned, in whole or in part.

That is why every new account gets a free 7-day Pro trial with every feature on and no credit card needed. Use it to check that AeroCast works with your PC, phone and TV before you pay.

• Lite (one-time): the payment is final. The licence keeps working for every 1.x version.
• Basic and Pro (subscriptions): each payment is final, and we do not refund part of a period. You can cancel any time from your account to stop future payments; the plan stays active until the end of the period you paid for.
• Free trial: it costs nothing and cannot be refunded or restarted.

What this does not change

• If we charged you twice for the same thing, or the amount was wrong, tell us and we will correct it.
• Nothing here limits any right you have by law as a consumer. Where the law gives you a right to a refund, we will honour it.
• Purchases made in the Microsoft Store follow Microsoft's own refund rules, which you can use in your Microsoft account.

To report a billing mistake, email support@getaerocast.com from the address you bought with. Any correction goes back to the original payment method and can take 5 to 10 business days to appear.

If a payment is disputed with your bank instead of with us, we may stop the licence while it is reviewed.